WHAT IS YOUR SHIPPING POLICY?
PRINTS of Isa Maria's artwork are produced at Bay Photo Lab, an excellent printing house. They.choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*|
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact the artist by phone or email (see below) with the details of what will be in the order and the address it will be shipped to.
FOR ISA'S ORIGINAL PAINTINGS, please contact the artist (bottom of page) for a quote on packing and shipping at Isa's favorite UPS store where she hand-delivers your artwork. Shipping time ranges from 5-14 business days. Tracking information will be texted or emailed to you as soon as your art is shipped.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact firstname.lastname@example.org with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final. Please contact email@example.com as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email firstname.lastname@example.org
WHO TO CONTACT?
You can reach Isa by email at email@example.com or by phone at (808) 652-6139.
HOW CAN I KEEP UP WITH Isa Maria's NEW WORK?
Isa would love for you to check out her new work! An easy way to stay in touch is by signing up for her newsletter below. You can also follow Isa on her social media pages where she often posts about her current work.
Facebook: Isa Maria Fine Art